GGVIP Privacy Policy – How We Protect Your Data

1 Introduction

This Privacy Policy applies to all users of the GGVIP platform, accessible at ggvip.me and through the GGVIP mobile app. It explains what personal data we collect, why we collect it, how we use it, and what your rights are in relation to that data.

By registering an account or using any part of the GGVIP platform, you acknowledge that you have read and understood this Privacy Policy. We may update this policy from time to time. When we do, we will update the revision date at the top of this page. Continued use of the platform following an update constitutes your acceptance of the revised policy.

2 Information We Collect

We collect personal information in several ways depending on how you interact with the platform. The categories of information we may collect include:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or religious beliefs. We only collect the data that is genuinely needed to operate the platform, process transactions, and meet our legal obligations.

3 How We Use Your Information

GGVIP uses the personal data we collect for the following purposes:

• Account creation and management – to set up your player account, verify your identity, and keep your account secure.
• Transaction processing – to handle deposits and withdrawals in PHP through supported Philippine payment channels including e-wallets and bank transfers.
• Platform security – to detect and prevent fraud, money laundering, duplicate accounts, and other prohibited activity.
• Customer support – to respond to your queries, resolve disputes, and process any account-related requests.
• Legal compliance – to meet our obligations under applicable Philippine laws and regulations, including identity verification and record-keeping requirements.
• Platform improvement – to understand how players use GGVIP so we can improve performance, fix issues, and develop better features.
• Responsible gaming – to monitor gaming patterns and support players who may need access to self-limitation tools.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4 When We Share Your Information

GGVIP does not sell your personal data. We may share your information with third parties only in the following limited circumstances:

• Payment processors – to facilitate deposits and withdrawals through Philippine e-wallets and bank transfer services.
• Identity verification providers – to complete KYC checks required as part of account verification.
• Technology and hosting providers – companies that help us operate the platform, under strict data processing agreements.
• Legal and regulatory authorities – where we are required by law to disclose information, or where disclosure is necessary to protect the rights, property, or safety of GGVIP, our players, or the public.

We do not share your gaming history, transaction data, or contact details with advertisers or marketing platforms.

5 Cookies and Tracking

GGVIP uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. Cookies are small text files stored on your device when you visit the platform.

We use the following types of cookies:

• Essential cookies – required for the platform to function, including keeping you logged in during a session and maintaining your preferences.
• Analytics cookies – help us understand which pages are visited most often and how players navigate the platform, so we can improve the experience.
• Security cookies – used to detect and prevent fraudulent or suspicious activity during your session.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the platform. We do not use cookies to serve targeted advertising from third-party networks.

6 How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means:

• Account and identity data is retained for the duration of your account and for a period after closure as required for legal and compliance purposes.
• Transaction records are retained in accordance with applicable financial record-keeping requirements.
• Support communications are kept for a reasonable period to allow us to resolve any follow-up queries.
• Technical and analytics data may be retained in aggregated, anonymised form for longer periods for platform improvement purposes.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you.

7 How We Keep Your Data Secure

GGVIP takes the security of your personal data seriously. The technical and organisational measures we use include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• OTP (one-time password) verification to protect account access.
• Access controls that limit internal access to personal data to staff who need it for their role.
• Regular security reviews of our systems and data storage practices.
• Monitoring for unusual account activity that could indicate unauthorised access.

While we maintain strong security practices, no online platform can guarantee absolute security. You also play a role in keeping your account safe – use a strong password, enable OTP, and never share your login details with anyone.

8 Your Privacy Rights

As a player based in the Philippines, you have rights in relation to the personal data GGVIP holds about you. These include:

• Right to access – you can request a copy of the personal data we hold about you.
• Right to correction – if any of your personal data is inaccurate or out of date, you can ask us to correct it.
• Right to deletion – in certain circumstances, you can request that we delete your personal data. Note that some data may need to be retained to meet legal obligations even after an account is closed.
• Right to object – you can object to certain uses of your data, such as processing for analytical purposes.
• Right to data portability – you can request a copy of data you have provided to us in a structured, commonly used format.

To exercise any of these rights, contact our support team at [email protected]. We will respond to your request within a reasonable timeframe. We may ask you to verify your identity before processing certain requests.

9 Minors and Age Verification

GGVIP is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Age is verified as part of the registration and KYC process.

If we become aware that an account belongs to a person under 21, that account will be closed, any balance forfeited in line with our Terms and Conditions, and the associated personal data deleted or anonymised except where retention is required by law.

If you believe a minor has registered an account on GGVIP, please contact us at [email protected] so we can investigate and act promptly.

10 Links and Third-Party Content

The GGVIP platform does not contain links to external third-party websites. If you access payment services or identity verification tools as part of the GGVIP experience, those third-party providers operate under their own privacy policies, which we encourage you to review.

GGVIP is not responsible for the data practices of third-party services that are accessed separately from the main platform.

11 Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, platform features, or applicable law. When we make material changes, we will update the revision date shown at the top of this page.

We encourage you to review this policy from time to time. Continued use of GGVIP after a policy update takes effect constitutes your acceptance of the revised terms. If you disagree with any change, you should stop using the platform and contact support to close your account.

12 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data GGVIP holds about you, please reach out to our support team:

For questions about your account rights, responsible gaming tools, or to review our Terms and Conditions, see the links in the sidebar or visit our FAQ page.